DirecTv 2

This is a follow-up to DirecTv. Last Thursday and Friday the majority of my channels didn’t work. Since a handful did work I knew it wasn’t weather-related. We were given a service call appointment for Friday and no one came. After dealing with 2 bad Customer Service Reps out of 3 (see earlier post) we were given a new service call appointment for today (Monday.) Saturday the channels went from not working the whole time to working randomly. Sunday all the channels came back. Clearly the problem was with  DirecTv and not my equipment or the weather since We got 2 phone calls on Sunday saying we could cancel our service call for Monday if the channels were working correctly. It would have been nice if DirecTv had been up-front with us the first or even the second time we called them about our service problem. They made it sound like it was only an issue with our equipment and our house when clearly it was either a system-wide or regional service problem. I am not pleased with how DirecTv lied to us (several times over this one issue.)