From the Military.com:
“Better Planning, More Oversight:
Army Lays Out PCS Changes”
Earlier orders, more thorough
inspections and new education and management tools are just a few of the ways
in which Army leaders are looking to make the military move process easier,
senior officials said today. "[Army Chief of Staff Gen. James McConville's
priorities] ... household goods is settled right in the middle of that,"
said Maj. Gen. Michael Russell, the director of operations for Army Logistics.
"That is the charge I received from our chief: improve our peoples'
household goods experience." Russell spoke Oct. 15 on a panel with three
other Army housing and military move officials at the annual Association of the
United States Army conference in Washington, D.C. Russell, who has been in his
current job for about three months, laid out four specific changes designed to
make moving easier for soldiers. The changes combine better organization on the
Army side with more information and oversight on the moving process itself. First,
Army leaders want soldiers to get hard orders for their new duty stations
"at least 120 days before they PCS," Russell said. "What that
will do is ... allow them to better mediate their own timelines." Then, he
said, officials want to empower military members to be more in control of their
move. The Army plans to deploy more household goods inspectors on each base to
make sure moves are going smoothly; roll out a new smartphone application to
streamline moving resources and information; and do a better job of briefing
soldiers on their rights and household good entitlements. "People are not
aware of all the benefits they have," he said. The Army is working on
those changes even as Transportation Command (TRANSCOM) moves towards privatizing
the military move process. That effort follows complaints from across the
services about lost and broken items, logistics headaches and poor oversight.
TRANSCOM had previously reported that 10% of military members experienced a
problem in 2018. As part of that new contract, Russell said Army leaders are
hoping the industry can use tools common in non-military moves, like household
goods tracking that lets families see the location of their belongings
throughout the process. The contract is expected to be awarded early next year.
In the meantime, Russell advised Army families to use the personally procured
move (PPM) process, previously known as a DITY move. By moving themselves and
letting the Pentagon reimburse them, families can circumvent many of the problems
like breakage and lost items, he said.
^ As a military brat who had to
PCS I know that the whole system (for the soldiers as well as their spouses and
children) needs to be fixed from the top-down and for all the services. ^
https://www.military.com/daily-news/2019/10/15/better-planning-more-oversight-army-lays-out-pcs-changes.html
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