From USA Today:
“'Sharing
safety program': Uber, Lyft team up on database to expose abusive drivers”
Uber and Lyft
have teamed up to create a database of drivers ousted from their ride-hailing
services for complaints about sexual assault and other crimes that have raised
passenger-safety concerns for years. The clearinghouse unveiled Thursday will
initially list drivers expelled by the ride-hailing rivals in the U.S. But it
will also be open to other companies that deploy workers to perform services
such as delivering groceries or take-out orders from restaurants
The new
safeguard, dubbed the “sharing safety program,” will be overseen by HireRight,
a specialist in background checks. The use of a third party is aimed at
addressing potential legal concerns about companies, including competitors such
as Uber and Lyft, having access to information to each other’s personnel
matters. “Lyft and Uber are competitors in a whole lot of ways, but on this
issue of safety, we completely agree that folks should be safe no matter what
platform they choose,” Tony West, Uber’s chief legal officer, told The
Associated Press. He spoke in an interview that also included Jennifer
Brandenburger, Lyft’s head of policy development. The safety program follows
through on a promise that Uber made 15 months ago when it revealed that more
than 3,000 sexual assaults had been reported on its service in the U.S. during
2018. Since that revelation, San Francisco-based Uber and Lyft have been
working to navigate through antitrust and privacy concerns to create a way to
flag drivers who have engaged in violent or other abhorrent behavior that
culminated in them being booted off their services. Sharing the information
about reported sexual assaults is considered especially important because
victims of such crimes frequently don’t file formal complaints with police.
That gap has opened a crack for potentially dangerous drivers to slip through
routine background checks drawing upon legal records, Brandenburger said.
To protect
privacy, no passenger information will be shared in the database and the
incidents that resulted in a driver’s dismissal will be listed in six broad
categories: attempted non-consensual sexual penetration; non-consensual
touching of a sexual body part; non-consensual kissing of a sexual body part;
non-consensual kissing of a non-sexual body part; non-consensual sexual
penetration; and fatal physical assaults. Only “fraction of a fraction” of
drivers have engaged in behavior that fall into those categories, West said.
Any company with access to the clearinghouse of information could still decide
to allow a driver on its service after its own investigation, West said. Michael
Wolfe, a Uber driver who also leads a Washington state group representing about
2,000 other drivers, praised both ride-hailing services for trying to weed out
the abuses in the industry. “The few bad apples give all us drivers a bad
name,” said Wolfe, executive director for Drive Forward. The added layer of
protection was hailed by the Rape, Abuse, & Incest National Network, a
victims’ rights group that has criticized the ride-hailing services for not
doing more rigorous screening of their drivers. “Sexual violence thrives in
secrecy,” said Scott Berkowitz, the network’s president. “Thanks to this
initiative, perpetrators will no longer be able to hide or escape
accountability by simply switching ridesharing platforms.” It could also help
appease U.S. lawmakers, who have criticized Uber and Lyft in the past for
inadequate safety protections for their riders.
Lyft hasn’t
delivered on its promise to release a report about past problems on its service
because the company is waiting for Uber to resolve a privacy dispute with
California regulators, according to Brandenburger. After Uber detailed past
abuses on its service in its December 2019 report, California’s Public
Utilities Commission sought the victims’ names and contact numbers. After Uber
rebuffed the request to protect the victims’ privacy, the agency slapped the
company with a $59 million fine. The dispute is now in the appeals process. The
safety feature is rolling out at a time when both ride-hailing services are
still trying to rebound from the pandemic-driven lockdowns that have prevented
people from traveling and curtailed demand for rides, especially from
strangers.
^ It’s good
that the two companies are going to share this information with each other
since the passengers and the drivers that do horrible things need to be banned
for all ride sharing places. ^
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