Deja Vu CCI

It's after 6 pm (the time they said they would come by) and we have been waiting for the phone company (Consolidated Communications) to come all day. I guess telling them (via Internet to my sister in Colorado who called them) that we do not have landline or cell phone access, and haven't for the past 4 days, means nothing to them. Found out (through my sister across the country) that the technician should come sometime tomorrow, but the woman on the phone wouldn’t say a time period or if the technician would even come. Bottom line: Going on 5 days with no phone and 2 days waiting to see if someone will come as they said they would and being treated badly from Consolidated Communications.