CCI Update

5 days of waiting (including 1 1/2 days when Consolidated Communications should have shown up) and 5 minutes of work and everything: landline, answer machine, home fax and Internet now work. Thank you to my sister for all her help (getting IMs from me across the country and then her calling our phone company (from Colorado) and then IMing me back. CCI’s Customer Service is severely flawed - especially the woman who kept telling my sister that no one even has to be at home for them to work on the phone – I told that to the technician and he said that he couldn’t have fixed the issue without coming into our house.