From The Wall Street Journal:
"Cracking Down on How Airlines Treat Travelers"
http://online.wsj.com/article/SB10001424052748703790404574473232405503424.html
"Cracking Down on How Airlines Treat Travelers"
I am so glad to hear that the Department of Transportation is starting to investigate airlines and their policies. For too long the Federal Government has looked the other way while airlines openly treated passengers as cattle and anyone who stood up for their rights was labeled a terrorist and silenced. Whether it is how an airline checks people in, treats them in-flight, treats them when they are stuck on the runway, deals with their animals or deals with missing bags there needs to be more governmental insight and control. People will only take being treated badly for so long before they start refusing to fly and then the airlines will complain and ask for a governmental bailout. If airlines willingly started treated everyone and their property as people (and things) than more people will fly and everyone from the airlines, airports to the passengers will be happy. It is only too bad that the airlines only consider to change when they are threatened by the government.
http://online.wsj.com/article/SB10001424052748703790404574473232405503424.html
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