AmeriGas

AmeriGas (our Propane Company) called when the guy was going to come to the house and I specifically told him that we wanted him to test the generator to make sure it worked and will turn on the things in the house we want when the power goes out. He asked me if I had an electrician or if it would be just him and me and I told him it was just me. An hour later he came to the house and looked over everything and said he didn't do generators - he said several times that we would have to get an electrician to come and do it. He was looking over the directions when I asked him why he had told me on the phone that he could do the test if he couldn't. He said he couldn't guarantee the work and that we needed an electrician. I then asked him once more if he could do the test - when he said "no" I said to him "Then please get out of my house."

I immediately called AmeriGas and the woman who answered said that the guy has worked for them for many years. I told her that he had told mom and me that he couldn't do the generator test and so was no good for us. She then gave me the manager and he was saying that if the guy at my house didn't know how to do something that it couldn't be done. I listened for a while and after telling him I wasn't paying for the service call since he had done nothing I hung up.

The contractor, called right after and I told him what happened and then said that we were very sick and tired of paying people who didn't know how to do the generator and hung up. I have decided I will never deal with him ever again.He has done nothing but make things up and then "forget" things when it is convenient. I talked to my mom and she also said she didn't want to use him again. He keeps calling and leaving stupid messages, that I don't answer. Needless to say, the contractor has lost a lot of money - we were going to use him to build a generator next summer - but we will find someone else next summer.

I called Home Depot - where we got the generator - and after waiting 15 minutes for the Hardware Department to pick up I called them again and asked for the manager. The manager gave the phone to a guy and I asked him for the number of the people they use to have their generators installed. I got the number and called the company. I told him everything and that we wanted him to both check over all the electrical work and test the generator. He could have come this Friday but we are busy all day. Then we will be in Virginia. So the guy will come Nov. 6th at 11 am. He said he will check everything over and we will have to sign a paper saying he isn't responsible for the old work - then he will fix whatever needs to be fixed and will do the test.

I can't wait til all this is over. I just want to stay home and not deal with anyone - especially contractors.