From Military.com:
“Pentagon Effort Underway to Make
DD-214 Digitally Accessible, with More Privacy “
The Pentagon is working to make
the standard military service discharge form -- the DD-214 -- fully electronic
and looking to implement recommendations from a recent report that would
include improving the accuracy and privacy of servicemembers records. The
Pentagon's Office of the Under Secretary for Personnel and Readiness asked the
RAND Corp. to conduct a review of the DD-214 because the department intends to
modernize the form by making it fully electronic, and so they wanted to
understand which data from the form is used by different organizations and the
ways to get it to them more effectively. "There are lots of stakeholders
and lots of folks who over time use the form," Patricia Mulcahy, director
of officer and enlisted personnel management, said of the RAND review.
"So, anything we do, we have to be very deliberate and conscientious of
all those stakeholders because we want to make sure first and foremost that
whatever we do is better for the member while we continue to protect their
privacy." Originally created in the 1950s, the DD-214 is a document that
service members receive at the end of their service, detailing everything from
their military education, the medals that they have earned and the type of
discharge they received from their branch of service. This document is crucial
for veterans to verify their service and to receive benefits from the
Department of Veterans Affairs or their local state government. One of the
major issues found in the review is the different ways that the services fill
the form with data, leading to inaccurate information. The Rand report found
there are no policies regarding what record systems that the services should
use to populate the form and how to do it, "so each service has different
systems and methods, some of which are more advanced than others." The
military services are now working to bring their records into the Integrated
Pay and Personnel Systems and the personnel office is coordinating alongside
them to make the data from these records automatically included on the
electronic DD-214. This is expected to take three to five years, according to
Mulcahy.The Defense Department will be looking at which blocks of information
in the form to update and that starts by talking to the organizations who use
various data in the form, said Kent Bauer, deputy director of officer and
enlisted personnel management. "That's probably the first target is to go
back to the various organizations and say what benefits are you adjudicating
off of this and what do you really need to do that," he said. The form
"should be consistent across the board, regardless of branch," Jim
Marszalek, the national service director for Disabled American Veterans, said
about changes he would like to see. He also believes the DD-214 should be
updated to list the locations where servicemembers served "because there
are a lot of benefits based upon where you serve." The DD-214 now has a
block listing "Foreign Service," where a service members' time
overseas is noted by month and day but not location. For example, Vietnam
veterans who believe they were exposed to Agent Orange must show that they
served on the ground in Vietnam, Marszalek said, and listing the Vietnam
Service Medal on the DD-214 only proves they served in support of the war in
some way but not necessarily that they were in Vietnam. "So without it
saying where they served, now the VA has to go and verify through military
personnel records where exactly this veteran served," he said. "So I
think if the DD-214 actually had the places of where these service members have
served, I think that will be beneficial." Balancing who needs what
information and protecting the privacy of the service member is a priority. The
RAND report recommended the Defense Department look at ways to reduce the
amount of information a veteran would have to give to organizations in order to
prove their service. "Instead of having 30 items on a form that everybody
gets, maybe only five go to this organization and the other 10 go to this
organization. And the member and the service are the only people who can see
the full gambit of information," Bauer said.
^ I know family members who have
had to show their DD-214 form to lots of people, departments, companies, etc.
Having it available electronically and having a uniform document for all the
services will hopefully make things easier on the Veteran. ^
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