Friday, March 31, 2023

Legacybox Update

The team here at Legacybox wanted to let you know your memories were delivered safely to our secure 100,000 square foot production campus. We know these are very important, so we keep every order under lock and key. Our facility is equipped with the latest surveillance, fire safe walls, and security systems.

To date, we've reviewed your order and checked it into our system. This means we've personally inspected every item you sent. We do this for accuracy and so that your media can be processed more easily and with better quality.

We’ve also ensured that all of your barcodes made it onto all of your items so we know exactly where everything is at all times. These will be scanned up to a dozen times as your recorded moments are processed! Just another way we keep your memories safe while we’re digitizing them.

On average, orders take roughly 10-12 weeks to digitize once arriving to our facility. It's also important to remember that digitizing items like these is more of an art than a science, so the digitizing time varies depending on the types and amounts of items that you included in your box.

If you ever have a question about the status of your order, you can always track your order online at legacybox.com/pages/order-tracking.

Thanks for your Legacybox order!

^ I received this E-Mail today. UPS said that my package arrived at Legacybox on March 24th and this is my update from Legacybox itself. ^

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