Colorado Trip: Part 1 Arrival

I am back from my trip to visit my brother, his family and their new house in Colorado. Here is a summary of what happened.

We dropped the dogs off at the kennel near our house and then drove to our friends' house in Massachusetts. We took them out to the Olive Garden and then "spent" the night there - I say "spent" because we were only there until 2:30 am when the van service we hired picked us up and drove us to Logan Airport. I have flown several times into/out of Logan, but not on Southwest and not from the International Terminal. Check-in was alright, but the guy never told us how to get to the Southwest security check-point and so we walked around until I finally found a cop to ask. He said we had to take the elevator downstairs.

I have to say that the TSA at Logan were the worst I have ever seen (and I have flown hundreds of times throughout the US and the world.) There was only one line and a TSA woman shouting at people. I put our stuff on the X-ray machine and then the same TSA woman yelled at me to put my mom to the side while the women just stood there looking at us. Had I not flown so many times I would have had no idea what to do and the TSA at Logan were not helping in any way. It wasn't until I yelled at no one in particular that the TSA at Logan were the worse I have ever experienced and that not one of them would help my mother or myself. Right after I said that it was as though a bulb clicked in the TSA's head and the woman who had previously yelled and did not help became very helpful. She told my mom through security and then I complained to another TSA woman who finally helped me bring all 4 bins from the X-ray to where my mom was. I know my rights when travelling and what the TSA is supposed to do and am not shy to make them do their job.

After security I got the Pre-board card from the gate and then we went to have breakfast. We had to take an elevator upstairs and to the main International Terminal and went to the only place opened - Starbucks. The iced coffee I got was very hot and the food was pretty hard. After we ate we went back to the gate. We had no problems boarding the plane or during the 5 hour flight. The only thing was that I was so close to having no one sit next to us - the plane door was closed and the seat was still empty and then at the last moment a woman sat there.

We landed in Denver and took the train to the main terminal where my sister-in-law was, got out bags and then drove the hour to Colorado Springs.