"Name tags for Canada border agents rejected by union"
Front-line, uniformed officers of the Canadian Border Services
Agency are now required to wear name tags. “We believe that this small step will allow the millions of clients we serve
to feel more comfortable in their interactions with our officers,” the CBSA said
in a media release. “Personalized name tags reflect our commitment to service
excellence and reinforce the professionalism and integrity for which CBSA
officers are known.” The agency said officers process more than 96 million travellers, 13.5
million commercial releases and 30 million courier shipments annually. “The first experience that many people have with Canada happens at a point of
entry, interacting with a border services officer. In many ways, this makes our
[officers] the first face of Canada,” the agency’s release said. “In an effort
to improve the public's recognition of the agency, over the past several years
we have undertaken efforts to strengthen our brand and modernize officer
uniforms." For nearly five years, the Toronto Police Association fought similar policy.
It lost its battle in 2011 when the Ontario Labour Relations Board ruled that
name tags did not present a danger. “Expert evidence ... did not establish that there was an increased risk of
harm to members of the [Toronto Police Service] from the wearing of name tags,”
the board concluded. Ninety Toronto police officers were disciplined for removing their name tags
during the G20 weekend in 2010. Many officers did not wear name tags on their uniform during the summit,
which in some instances made it difficult to identify them in photos and footage
during subsequent reviews into police actions.. Front-line members of the RCMP, Canadian Forces, Correctional Service Canada
and United States Customs and Border Protection already wear name tags.
http://ca.news.yahoo.com/name-tags-canada-border-agents-rejected-union-152952883.html
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