Thursday, July 17, 2014

No Saturdays

From the HP:
"Netflix Discreetly Stopped Mailing DVDs On Saturday, Let The Freak Out Begin"

R.I.P., DVD. In the same manner Netflix started rolling out new logos, the company has quietly stopped Saturday DVD deliveries. A Netflix spokesperson confirmed to Engadget that Saturday shipment processing was discontinued in June. Business Insider reports Netflix's DVD customer base was around 8.2 million at the beginning of the year (about one-third the size of its streaming customers), so the move makes sense from a financial perspective; some of the disgruntled customers, however, have already begun airing their grievances over the Internet, with many shocked by the clandestine nature of the service change. Only time will tell if this is Netflix's first move toward totally phasing out DVDs, but that would probably concern you even more if you didn't have another episode of "Breaking Bad" to watch in 15 seconds.

^ It seems very deceptive that Netflix would secretly end something without at least telling their customers via e-mail or other forum.) Whomever is running Netflix now isn't doing such a great job since there have been numerous issues and complaints when they start or stop something (ie the split of home DVDs and Streaming, etc.) I have been receiving DVDs on Saturdays as recently as last Saturday, but that will probably change in the near-future and that is not a good thing. If a company wants customer loyalty they have to first earn it and then work to keep it and deceiving their customers is not the right way to go about that. ^

http://www.huffingtonpost.com/2014/07/15/netflix-saturday-dvd-deliveries_n_5589419.html

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