Monday, June 6, 2011

Jeep (Update)

Here is an update on the accident that happened over the Easter weekend. The garage in Troy, NY (H and V Collision Center) was the first place that we took the Jeep to. We had to get a rental car and go back to NH. 10 days later the garage said the car was ready and so we drove back to NY. When we looked at the Jeep I noticed the front license plate holder was still missing and told the guy that. At first he said that he didn't know if we lived in a state where you had to have a license plate in both the front and the back. I told him it didn't matter which state I lived in since when we bought the Jeep from a Jeep dealer it had a license plate holder. He then showed me a picture of the holder on his computer and I said that was what we wanted. Since we were going back to NH I asked him to mail the holder to us there.
When we got back home I tried the 4WD and it didn't work. I called my insurance company and told them about it. They gave me the name and address of a garage in Concord, NH that they work with and I brought the Jeep there. We had to get another rental car. The repairs took a week and we picked up the car last Friday. On a side note: the NY garage forgot to mail the license plate holder and I called them. First the guy said that Jeep didn't make them and when I wouldn't accept his excuses he finally found one. The thing they sent to me was just a bar and not the rectangular holder. I called my insurance company again (which was always a hassle since the guy never picked up the phone or get back to me for several days)and he had th 2nd garage put one on.
We took the Jeep home and noticed that the 4WD still didn't work. This time the lever wouldn't go down and was making all sorts of noises. I called the 2nd garage and they said they had a 3rd garage in Concord do the work. We took the car in today and waited about 1 1/2 hours. They gave us the keys back and said they changed a switch (although they didn't say anything about the lever.) We drove home and I tried the 4WD several times and each time everything worked. It has passed the first test and I will continue to check the 4WD off and on over the next few days just to make sure. We live on a mountain road that requires 4WD for 6 months out of the year.
So, after 3 garages over 1 month the Jeep seems to be finally done. Hopefully I can put all this behind me and have nothing new happen.

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